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Updated March 2007
In these terms and conditions:
"Sourcing4U" means, Sourcing4U Ltd. and any other connected organisation that
supplies the goods ordered by you and any successor to its business;
"We and Us" means Sourcing4U Ltd. either alone or together with you, as the
context requires;
"Working day" means every day of the year except weekends, and English statutory
and public holidays;
"You" means the person ordering goods subject to these terms and conditions;
Our details:
Sourcing4U LTD
8 Hopper Way
Diss
Norfolk
IP22 4GT
Registered in England under no. 5225723
VAT Registration no. 851 9115 27
To contact us, please call 0871 2770845 ,fax us on 08708 362192 or email us on
info@Sourcing4U.co.uk . Alternatively you can contact us on-line by filling in
our enquiry form.
Prices and Payment
The prices for goods displayed for sale on this site will be set at the time of
order according to quantities ordered. Delivery will be charged in addition at a
rate dependant on the size and weight of any order, VAT will be added to any UK
orders, Delivery can be arranged to any location worldwide.
Orders will only be despatched once we have received cleared payment, we accept
most credit and debit cards and also Paypal payment, UK Debit card payments are
free of charge but Credit Card and Paypal payments incur a 2.5% surcharge. We
also accept cheques with goods despatched once the cheque has cleared, or bank
transfer.
In order to reduce fraud, all orders are subject to various security checks and
only accepted at our discretion. We reserve the right to decline an order if we
believe it represents a security risk. We also reserve the right to ship the
goods to the address to which your credit card is registered, although in most
cases we will ship to your preferred address.
All products are subject to availability.
Delivery Times
Goods will normally be despatched within 24 hours of order placement, once
despatched you will receive an email to confirm, most deliveries will be within
2-3 days after despatch although please allow 7 working days before contacting
us, please note that we reserve the right to upgrade the chosen shipping method
to a more expensive service (at our expense) should the need arise,
larger palletised orders may take up to 5 working days and international
delivery times will be confirmed at the time of order, please call us on 0871
2770846 for large, heavy or international orders
You are responsible for checking your order when delivered, if the package is
damaged then please do not sign for it, once delivery is accepted we cannot
entertain any claims for damage in transit.
Returns Policy and Procedure for Unused Goods
The Distance Selling Regulations (DSR) gives the consumer the right to a cooling
off period of seven (7) working days once they have received goods via
mail-order.
The cooling off period is essentially a right to cancel your order for any
reason and return them to us without charge.
The DSR does not cover faulty goods - this will be dealt with under our returns
procedure below.
If you have received goods and have changed your mind, you may return them to us
subject to the following conditions:
1. You must inform us within seven working days in writing (email, fax, letter
or in person) that you are rejecting the goods.
2. The item(s) must be in new condition, unopened and without any damage to the
exterior packaging.
4. The customer must bear the costs of return postage.
We will refuse any items returned if:
1. The goods have not been returned within 28 days of notification.
2. The product packaging has been opened or seals have been broken.
Goods that are rejected due to the reasons above will be returned to the
customer at their expense.
Returns Policy and Procedure for Faulty Goods
A returns number must be obtained before returning returning faulty goods, you
are responsible for return carriage, however if you choose to take replacement's
for faulty goods the replacement's will be delivered free of charge.
General
Except where otherwise expressly stated in these terms and conditions, we regret
we cannot accept liability or pay any compensation where the performance or
prompt performance of our contractual obligations is prevented or affected by or
you otherwise suffer any damage or loss as a result of "force majeure". In these
terms and conditions, "force majeure" means any event which we or the supplier
of the service(s) in question could not, even with all due care, foresee or
avoid. Such events may include war or threat of war, riot, civil strife, actual
or threatened terrorist activity, industrial dispute, natural or nuclear
disaster, adverse weather conditions, fire and all similar events outside our
control.
If any part of these terms and conditions is found to be unenforceable as a
matter of law, all other parts of these terms and conditions shall not be
affected and shall remain in force.
All images of product on this website are for guidance only, All sizes quoted
are approximate.
These terms and conditions and any contract between us shall be governed by and
construed in accordance with English law and the English Courts shall have
jurisdiction over any disputes between us.
A contract cannot be entered into with a minor.
Privacy
Any information collected by us, either through our online forms/emails or over
telephone/fax will be used solely for our company records and fulfilling any
order placed, we will never pass your details on to 3rd parties and all
information is kept securely on our servers.
Credit Card Security
When we take your payment by credit or debit card we will process your order
immediately and remove your card number from our records, we do not keep credit
or debit card numbers on file for security reasons
Complaints
If you have any complaints regarding any part of our service, please address
them to complaints@Sourcing4U.co.uk . Alternatively you can write to us at the
above address. All complaints are treated very seriously, as we want to provide
as good a service as possible. On receipt of a complaint a senior company
officer will respond within 2 working days, acknowledging receipt of the
complaint and giving an indication what we will do to resolve the problem and
where possible provide a timescale for this resolution.
Title
Title to any goods supplied to the customer by Sourcing4U shall remain the
property of Sourcing4U until paid for in full.
Product Use & Safety
By agreeing to these terms and conditions you agree that you will read and
abide by any instructions and/or safety warnings included with any product purchased,
we cannot be held responsible for the consequences of any failure to read or comply with instructions or warnings.
It is your responsibilty to adhere to any local or country specific regulations regarding the purchase and use of any product,
if in doubt check any regulations with the relevant authorities before purchase/use.


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